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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Please reach us at pushplay702@gmail.com if you cannot find an answer to your question.

Elevate Your Celebration with the Finest Event DJ / Wedding DJ in Las Vegas

Through Push Play we are true wedding specialists, experienced with all types of wedding celebrations and protocols. Weddings are our passion as a company and make up over 90% of our business. The only other types of events we do are high-end corporate events, which typically require a similar professional approach and excellent attention to detail, and upscale private parties. 


Mixing is a basic skill for a professional disc jockey, but how a DJ does it says a lot about his or her style. We mix music to create high-quality seamless transitions between songs and maintain the energy and momentum on the dance floor. Mixing for us is something we do on the spot, based on the tempo and “feel” of the songs and the reaction of the crowd.


PERFORMANCE DETAILS

Our typical “uniform” is a professional, dark business suit with tie and appropriate accessories – we want to blend seamlessly into the background of any dance floor photos. If a tuxedo or other attire is required for your wedding, you may need to pay for a rental – we’re happy to wear whatever is appropriate for your event!


We always arrive on-site at least an hour prior to the contracted start time of the event, and earlier as necessitated by the setup requirements of your event. 


Our DJs take the responsibility of performing for weddings extremely seriously, does everything possible to avoid emergencies and each of our DJs brings a full set of backup equipment to every event. We place high importance on your connection with the DJ named on your contract, but in the event of a true emergency on the day of your event, we would activate our Emergency DJ System. As part of our system, our DJs take the additional step of preparing the music requests and paperwork for each event on our schedule and uploading them to a shared drive in case of emergency. This enables us to ensure that our clients will have a professional DJ, prepared with their specific music requests and event details, no matter what.


MUSIC SELECTION

Of course! We’re not at all attached to tradition – we’re here to incorporate the music you request, and mix it in a way that will create the kind of wedding you’ve envisioned. 


Just as you pay a caterer for their expertise in food, you are paying Push Play in large part for our expertise in music. We are more than willing to provide you with a multitude of suggestions based on your preferences, and we’re perfectly comfortable selecting most (or all) of the music if you aren’t interested in doing so. Our extensive knowledge of music enables us to work with your requests and create a mood that reflects your tastes while creating a great atmosphere for all of your guests. In addition, we specialize in addressing music “challenges,” whether combining multicultural musical styles or adapting unique or eclectic music tastes to the formality of a wedding. Both your DJ and our management team are always available to answer questions or assist you in choosing the songs that will reflect your vision of your special day.


We encourage you to be as involved as you would like to be! Most of our clients place great value on music and probably have very distinct ideas about what they want to hear. If you would like to select every song, we are happy to accommodate you. The majority of our couples, however, prefer to discuss with us, in depth, their preferences and at least a few specific requests. We pride ourselves on listening to our clients and respecting their input and wishes, while providing additional suggestions and guidance when appropriate. Rest assured, you will never hear songs you have asked not to be played, or genres you’ve told us you don’t like.


Push Play has an enormous library of music in all formats. We update our collection constantly, ensuring that we are able to provide the songs that our clients and their guests are currently enjoying. Furthermore, we work closely with our clients in selecting the music for their event, and will gladly acquire any commercially available song that we don’t already own, at no additional cost. Because of this, we can virtually guarantee that we will be able to accommodate any request.


Terms & Requirements

We create a custom quote for each event, and we’ll send you a complete and accurate price quote in our first email to you based on availability and the date, time, and location of your wedding. In keeping with our company’s core values, we will always give you our best price when we send you a quote, you don’t even need to ask! Push Play will always be simple, straightforward, and hassle-free with our pricing. 


A 50% non-refundable reservation fee is due with your signed agreement to reserve the date. The remaining balance for your wedding is due 30 days prior to your event. 


Push Play carries a full liability insurance policy for each performer with a coverage value of $1,000,000. We are happy to provide you or your venue with a copy of our insurance policy upon request.


REFERRALS

We have a LOT! If you prefer to speak with some of our former clients personally, your DJ will (upon request) gladly provide you with references who are more than happy to discuss the quality of their performance and customer service. You will not be asked to “cold call” people to check our references; we will be sure to let them know to expect your call. We want you to feel completely comfortable in researching our services.


Out of respect for the privacy of others on their special day, Push Play does not permit prospective clients to “drop in” on a wedding. However, our references, online reviews, and the information we provide you in our initial meeting will speak volumes about our experience, style and professionalism.


We provide exceptional entertainment and the most accommodating and attentive customer care found in this industry. 


Our Terms & Conditions – The Fine Print

  • Push Play Entertainment hereby agrees to provide a DJ or event service for the purchaser at the specified location and date.


  • Our DJ/Emcee Services shall consist of providing musical entertainment using a recorded music format and agree to render my professional services and all times to have complete control of my program.


  • Minimum deposit to bind terms of this agreement is 50% of the proposal price. All cheques to be made payable to Push Play Entertainment, final balance to be paid a minimum of 30 days before event.


  • The DJ shall arrive at the event one hour before the starting time to set up and conduct sound and lighting checks.


  • On acceptance of this invoice the party agrees to allow the DJ to use pictures and / or video images taken at the above-mentioned event for promotional uses (Photos of children will not be taken).


  • Client to ensure safe and adequate power and setup space is available at the venue.


  • Where the venue does not have its own parking facilities, DJ reserves the right to pass on any additional parking fees for refund by the client.


  • The agreement of the DJ to perform is subject to proven detention beyond their control. If such circumstances arise, all reasonable efforts will be made to find a replacement at the agreed-upon fees. Should Push Play Entertainment be unable to procure a replacement, Purchaser shall receive a full refund. 


  • If the event is to be postponed, Push Play Entertainment will endeavor to move the contract to the new date where feasible. In the event of a cancellation, where some services have been already provided or Push Play Entertainment has incurred costs these will be deducted from any refunds pending. 


  • It is hereby further agreed; that the Purchaser shall be held liable for any injury or damages to the DJ, or property of the DJ, while on the premises of said engagement, if damage is caused by Purchaser or guest, members of his organization, engagement invitees, employees, or any other party in attendance, whether invited or not.

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